Being an engineering company that too driven by its customers- where customers are not only the responsibility of a single sales department but company-wide undertaking that drives the company’s vision, mission and strategic planning.
Success depends when we work towards the customer goal- when finance furnishes right amount of funding, purchasing buys the right materials, production makes the right product in the right time horizon, and a constant R&D is done to make the product better and better. Such interdepartmental harmony can only build not customers but partners.
“We just don’t go for customer acquisitions,we build relation.
GTB – where customers are our partners. ”